Due to Covid-19, many of our shipping carriers are experiencing delays in delivering orders. Please expect that after your order has shipped, it might experience carrier delays and may take longer than usual to receive.

The health and safety of our customers and teams is our #1 priority and we appreciate your patience and understanding as we work to ship your order. If anything about your experience is not what you expected, please let us know at 1-818213-1190 or contact customer service through our email yaenak04@gmail.com

Yaenacouture.com ships to all 50 United States, the U.S. territories, P.O. Boxes and APO/FPO addresses. U.S. territories include: American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands.

Standard delivery

• Standard delivery usually arrives within 1 - 7 business days from the shipped date, excluding holidays. However, please note that the Standard delivery range will vary depending on your zip code. An estimated range will be provided at checkout based on your zip code.
• Standard delivery to Alaska, Hawaii, and P.O. Boxes addresses usually arrives within 5 - 9 business day from the shipped date, excluding holidays.
• Standard delivery to APO/FPO addresses usually arrives within 18 business days from the shipped date, excluding holidays.

Express delivery

• Express shipping orders placed Monday through Friday, excluding holidays, before 11:00 AM PST will usually arrive within 2-3 business days from the shipped date.
• Holidays: Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Day, New Year’s Eve, New Year’s Day.
• Express shipping is not available for Alaska, Hawaii, P.O Boxes, and APO/FPO addresses.

Next day delivery

Next Day Shipping is available on orders placed before 11:00am PST. Orders placed before 11am PST will arrive the following business day, by end of day. Next Day Shipping is only available to delivery addresses in the 48 contiguous states. Not valid for international delivery addresses or Alaska, Hawaii, U.S. territories, P.O. Boxes, or APO/FPO addresses. Orders placed on the following holidays are not eligible for Next Day Shipping: Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Day, New Year’s Eve, New Year’s Day.